Sfx Preferred Resorts
Sfx Preferred Resorts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sfx Preferred Resorts has 1.9 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
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Recent recommendations regarding this business are as follows: "Call ahead to verify and be ready for verbal abuse".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Buyer | Houston, TexasPoor poor service when you needed to step up
User's recommendation: Call ahead to verify and be ready for verbal abuse
Resolved: SFX rip off timeshare scam co conspirators
Filled a complaint with the BBB this month, and FINALLY got a response from the CEO, Cory Phelps. He indicated that his team there was looking into the details of this over 2 months ago, and despite that statement, has no real numbers to confirm with us, let alone any details of our account, but made a "1 time offer of an arbitrary $1500" which does not correlate to any actual numbers-and remember-SFX has REFUSED to provide us with ANY contract paperwork-WE HAVE ZERO details about anything on paper with what we've been scammed into.
What kind of legitimate company operates like that?! SO DISGUSTED with SFX and how they have treated my wife and I, the best we can hope for is to educate others out there about SFX so that they don't make the same mistake and get involved with them.
I contacted several of SFX's top executives via email on June 16th through LinkedIn, and only one responded, a Cory Phelps, C.O.O. He replied that he would, "Please be patient as I review your case".
Over a month later here, as well as several follow up emails by me, and there has been zero communication from Cory.
This is not how a respectable company does business, and further proof of why it's so important to warn others of SFX.
Far from done here, and will update as this unfolds.
Just overall we are very disappointed about the ugly truth of the Mexico timeshare scam industry as a whole, and can't believe that an American company with a BBB rating would get involved in all of that.
- Very unhappy thus far
Preferred solution: Full refund
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This is good to know.